Karier Hari Ini: Sales Support Rep – Email & Chat (Remote)
Company: TalentPop App
Location: Surabaya, ID | Type: Remote
## Ringkasan Lowongan Kerja
Sales Support Rep – Email & Chat (Remote)
" Sales Support Rep – Email & Chat (Remote) Be the Brand’s Voice.
Support Customers.
Drive Revenue.
For job seekers, talentPop App is looking for a results-driven Sales Support Rep – Email & Chat who can deliver world-class written support while identifying revenue opportunities through upselling, cross-selling, and retention.
From a hiring update angle, this is a fully remote, non-voice position focused entirely on professional written communication.
From a career perspective, if you enjoy solving customer concerns and naturally identifying sales opportunities within conversations, this role is for you.
IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK To ensure your application is reviewed by the Recruitment Team, you must follow these steps exactly.
Applications that do not follow these instructions will not be reviewed.
When selecting the position during your application, choose “Brand Concierge”.
Enter the application code BCS in the required field.
From a career perspective, your Responsibilities Customer Support & Retention Handle customer inquiries via email and live chat.
Resolve product and order concerns accurately and efficiently.
Maintain high customer satisfaction scores and fast resolution times.
Identify potential churn risks and implement proactive retention strategies.
Sales & Revenue Growth Identify upsell and cross-sell opportunities during support interactions.
Educate customers on premium features, add-ons, and expanded services.
Clearly communicate product value and return on investment.
Contribute to monthly expansion and retention revenue targets.
## Tanya Jawab
### Apa saja tugas utama pada posisi ini?
Detailnya perlu dicek dari sumber resmi, tetapi Sales Support Rep – Email & Chat (Remote) bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
### Apakah pelamar baru bisa mencoba posisi ini?
Pelamar sebaiknya membaca persyaratan, lokasi, tipe kerja, dan instruksi aplikasi pada sumber asli.
### Bagaimana cara meningkatkan peluang diterima?
Informasi lowongan dapat berubah, jadi pengecekan ulang dari tautan resmi tetap disarankan.
## Tips Membantu
- Cek lokasi, tipe kerja, dan jadwal kerja.
- Sesuaikan CV dengan keahlian yang diminta.
- Gunakan kata kunci yang sesuai dengan posisi.
## Catatan Karier
Sebelum melamar Sales Support Rep – Email & Chat (Remote), pastikan CV, kontak, dan dokumen pendukung sudah siap.
Sales Support Rep – Email & Chat (Remote)
" Sales Support Rep – Email & Chat (Remote) Be the Brand’s Voice.
Support Customers.
Drive Revenue.
For job seekers, talentPop App is looking for a results-driven Sales Support Rep – Email & Chat who can deliver world-class written support while identifying revenue opportunities through upselling, cross-selling, and retention.
From a hiring update angle, this is a fully remote, non-voice position focused entirely on professional written communication.
From a career perspective, if you enjoy solving customer concerns and naturally identifying sales opportunities within conversations, this role is for you.
IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK To ensure your application is reviewed by the Recruitment Team, you must follow these steps exactly.
Applications that do not follow these instructions will not be reviewed.
When selecting the position during your application, choose “Brand Concierge”.
Enter the application code BCS in the required field.
From a career perspective, your Responsibilities Customer Support & Retention Handle customer inquiries via email and live chat.
Resolve product and order concerns accurately and efficiently.
Maintain high customer satisfaction scores and fast resolution times.
Identify potential churn risks and implement proactive retention strategies.
Sales & Revenue Growth Identify upsell and cross-sell opportunities during support interactions.
Educate customers on premium features, add-ons, and expanded services.
Clearly communicate product value and return on investment.
Contribute to monthly expansion and retention revenue targets.
## Tanya Jawab
### Apa saja tugas utama pada posisi ini?
Detailnya perlu dicek dari sumber resmi, tetapi Sales Support Rep – Email & Chat (Remote) bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
### Apakah pelamar baru bisa mencoba posisi ini?
Pelamar sebaiknya membaca persyaratan, lokasi, tipe kerja, dan instruksi aplikasi pada sumber asli.
### Bagaimana cara meningkatkan peluang diterima?
Informasi lowongan dapat berubah, jadi pengecekan ulang dari tautan resmi tetap disarankan.
## Tips Membantu
- Cek lokasi, tipe kerja, dan jadwal kerja.
- Sesuaikan CV dengan keahlian yang diminta.
- Gunakan kata kunci yang sesuai dengan posisi.
## Catatan Karier
Sebelum melamar Sales Support Rep – Email & Chat (Remote), pastikan CV, kontak, dan dokumen pendukung sudah siap.
## Rangkuman Karier
Sales Support Rep – Email & Chat (Remote)
Requirements Reliable personal computer or laptop (i5 processor or modern equivalent).
Stable wired internet connection (minimum 25 Mbps download and upload).
Quiet and professional workspace suitable for written customer interactions.
Ready to turn written conversations into measurable revenue growth? Apply today to become our next Sales Support Rep – Email & Chat. "
## Tanya Jawab
### Apa syarat utama untuk posisi ini?
Detailnya perlu dicek dari sumber resmi, tetapi Sales Support Rep – Email & Chat (Remote) bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
### Apa yang perlu disiapkan sebelum melamar?
Informasi lowongan dapat berubah, jadi pengecekan ulang dari tautan resmi tetap disarankan.
### Apakah informasi gaji perlu dicek ulang?
Detailnya perlu dicek dari sumber resmi, tetapi Sales Support Rep – Email & Chat (Remote) bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
## Tips Membantu
- Gunakan kata kunci yang sesuai dengan posisi.
- Periksa kembali dokumen sebelum dikirim.
- Siapkan contoh pengalaman kerja yang relevan.
- Gunakan email profesional saat melamar.
- Sesuaikan CV dengan keahlian yang diminta.
## Catatan Karier
Informasi Sales Support Rep – Email & Chat (Remote) ini dapat membantu pelamar menilai apakah posisi tersebut sesuai dengan target kariernya.
Sales Support Rep – Email & Chat (Remote)
Requirements Reliable personal computer or laptop (i5 processor or modern equivalent).
Stable wired internet connection (minimum 25 Mbps download and upload).
Quiet and professional workspace suitable for written customer interactions.
Ready to turn written conversations into measurable revenue growth? Apply today to become our next Sales Support Rep – Email & Chat. "
## Tanya Jawab
### Apa syarat utama untuk posisi ini?
Detailnya perlu dicek dari sumber resmi, tetapi Sales Support Rep – Email & Chat (Remote) bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
### Apa yang perlu disiapkan sebelum melamar?
Informasi lowongan dapat berubah, jadi pengecekan ulang dari tautan resmi tetap disarankan.
### Apakah informasi gaji perlu dicek ulang?
Detailnya perlu dicek dari sumber resmi, tetapi Sales Support Rep – Email & Chat (Remote) bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
## Tips Membantu
- Gunakan kata kunci yang sesuai dengan posisi.
- Periksa kembali dokumen sebelum dikirim.
- Siapkan contoh pengalaman kerja yang relevan.
- Gunakan email profesional saat melamar.
- Sesuaikan CV dengan keahlian yang diminta.
## Catatan Karier
Informasi Sales Support Rep – Email & Chat (Remote) ini dapat membantu pelamar menilai apakah posisi tersebut sesuai dengan target kariernya.