Peluang Kerja: Customer Support Agent
Company: TalentPop App
Location: Kota Bekasi, ID | Type: remote
## Detail Loker
Customer Support Agent
About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection.
For job seekers, we’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
This applicant-friendly version notes that what You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual performance-based increases Paid time off so you can take care of yourself Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best Holiday bonuses to show appreciation for your hard work A fully remote work setup — no commuting, ever Opportunities for growth and advancement as we continue to expand What We’re Looking For Excellent English communication skills (both written and spoken) At least 1 year of online/remote customer service experience (especially in e-commerce or remote support) Experience with platforms like Zendesk, Gorgias, or Shopify is a plus or an advantage Patient, empathetic, and responsible problem-solver Enjoys being part of a team and takes pride in a role well done What You’ll Need To Work From Home Your own computer or laptop (i5 processor or equivalent preferred) A reliable internet connection (minimum of 25 Mbps upload/download speed) Use Application Code: CS READY TO JOIN US? If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you.
Apply now and let’s grow together!
## Tanya Jawab
### Apa syarat utama untuk posisi ini?
Jika kualifikasi sesuai, pelamar dapat menyiapkan CV terbaru dan dokumen pendukung sebelum melamar.
### Apa yang perlu disiapkan sebelum melamar?
Detailnya perlu dicek dari sumber resmi, tetapi Customer Support Agent bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
### Bagaimana proses melamar pekerjaan ini?
Detailnya perlu dicek dari sumber resmi, tetapi Customer Support Agent bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
## Tips Membantu
- Siapkan contoh pengalaman kerja yang relevan.
- Periksa kembali dokumen sebelum dikirim.
- Tulis ringkasan pengalaman secara singkat.
## Catatan Karier
Informasi Customer Support Agent ini dapat membantu pelamar menilai apakah posisi tersebut sesuai dengan target kariernya.
Customer Support Agent
About Us At TalentPop App, we believe customer support is more than just answering questions — it’s about building trust and connection.
For job seekers, we’re on the lookout for friendly, thoughtful, and resourceful individuals who love helping others and want to grow their careers from the comfort of home.
This applicant-friendly version notes that what You’ll Do Connect with customers via chat, email, or phone to answer questions and resolve issues Assist with everything from product inquiries to order tracking and returns Deliver kind, clear, and helpful responses that leave a positive impression Stay up-to-date with product knowledge and support practices to consistently offer high-quality service What We Offer Competitive pay with annual performance-based increases Paid time off so you can take care of yourself Comprehensive health and dental insurance or a monthly health stipend to keep you feeling your best Holiday bonuses to show appreciation for your hard work A fully remote work setup — no commuting, ever Opportunities for growth and advancement as we continue to expand What We’re Looking For Excellent English communication skills (both written and spoken) At least 1 year of online/remote customer service experience (especially in e-commerce or remote support) Experience with platforms like Zendesk, Gorgias, or Shopify is a plus or an advantage Patient, empathetic, and responsible problem-solver Enjoys being part of a team and takes pride in a role well done What You’ll Need To Work From Home Your own computer or laptop (i5 processor or equivalent preferred) A reliable internet connection (minimum of 25 Mbps upload/download speed) Use Application Code: CS READY TO JOIN US? If you're passionate about making someone’s day better and want to be part of a supportive, remote-first team, we’d love to hear from you.
Apply now and let’s grow together!
## Tanya Jawab
### Apa syarat utama untuk posisi ini?
Jika kualifikasi sesuai, pelamar dapat menyiapkan CV terbaru dan dokumen pendukung sebelum melamar.
### Apa yang perlu disiapkan sebelum melamar?
Detailnya perlu dicek dari sumber resmi, tetapi Customer Support Agent bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
### Bagaimana proses melamar pekerjaan ini?
Detailnya perlu dicek dari sumber resmi, tetapi Customer Support Agent bisa menjadi referensi awal sebelum pelamar mengirim lamaran.
## Tips Membantu
- Siapkan contoh pengalaman kerja yang relevan.
- Periksa kembali dokumen sebelum dikirim.
- Tulis ringkasan pengalaman secara singkat.
## Catatan Karier
Informasi Customer Support Agent ini dapat membantu pelamar menilai apakah posisi tersebut sesuai dengan target kariernya.